kathy22
105 posts
Mar 24, 2025
11:43 PM
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Wireless connectivity issues during HP printer setup can arise due to network instability, incorrect configurations, or outdated drivers. To resolve these issues, ensure your printer is within range of the Wi-Fi router and that no physical obstructions or signal interferences are present. Restart your printer, router, and computer to refresh connections. On your printer’s control panel, navigate to Wireless Settings and confirm that it is connected to the correct network. If needed, reconnect by selecting your Wi-Fi network and entering the password correctly. For printers without a touchscreen, use Wi-Fi Protected Setup (WPS) or the HP Smart app to establish a connection.
If your printer still won’t connect, verify that your router’s frequency is set to 2.4GHz, as some HP printers do not support 5GHz. Also, check your firewall or antivirus settings, as they may be blocking the connection. Updating your printer’s firmware and reinstalling the driver from 123.hp.com/setup can help resolve software-related issues. If the printer remains offline, use the HP Print and Scan Doctor tool to diagnose and fix network errors. Following these steps ensures a stable wireless connection and a smooth printing experience.
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