importantmcqs
1 post
Sep 23, 2024
1:02 AM
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When discussing communication skills, the level of listening is crucial. It’s not just about hearing words but understanding and engaging with them. The level of listening except can significantly impact how effectively we connect with others and resolve conflicts.
1.Active Listening: This is the highest level of listening, where you fully concentrate, understand, respond, and remember what is being said. It involves giving your full attention, providing feedback, and reflecting on the speaker’s message. Active listening helps build trust and shows respect.
2.Reflective Listening: At this level, you mirror back what the speaker has said, which helps clarify their message and shows empathy. It’s useful in therapeutic settings or conflict resolution.
3.Passive Listening: This level involves hearing the message but not actively engaging with it. You may acknowledge the speaker but are not fully involved in the conversation.
4.Selective Listening: Here, you focus only on parts of the conversation that interest you, often ignoring the rest.
This can lead to misunderstandings and missed information.
Understanding these levels of listening helps improve communication and build stronger relationships, both personally and professionally.
Last Edited by importantmcqs on Sep 23, 2024 1:02 AM
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